Privacy

Privacy Policy

At Clan Electrical, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent via our form on contact page Alternatively, you can telephone 01506 651 194.

Who are we?

We at Clan electrical undertake all manner of electrical works..

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products and services

The personal information we collect might include your name, and email address if you use the online form. Also we will possibly over the phone take an address to arrange a visit or for billing purposes.

How we use the information

Communications by email, telephone or post.

Create and deliver services

Processing financial transactions

We review our retention periods for personal information on a regular basis.

Who has access to your information?

Only time any information will be shared is if I can not help you with a problem, this information will be only be passed on to another repair company at your request.

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Security

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

There are no use of cookies or tracking used on the website, only a recording via webmaster services from search engines of terms used to find us that do not keep any personaly identifyable information to our knowledge.

We have implemented physical, electronic and managerial procedures to safeguard the information we collect.

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Your rights

Access to Information You have the right to request a copy of all personal information about you we hold.

Correcting your Personal InformationWe endeavour to make sure your personal information is accurate, fully complete and up to date. You may ask us to update any personal information at any given time if it is insufficient.

Deleting your Personal InformationYou have the right to ask us to delete personal information or ‘be forgotten’ in accordance with GDPR Act 2018.

Objecting to how we may use your informationYou have the right to ask us to stop using your personal information at any given time for direct marketing purposes

Restricting how we use your informationYou have the right to ask us to restrict how we use your personal information, for example, photographs and videos on website/social media for promotion and marketing purposes.

Withdrawing your consent using your informationWhere we have used your personal information with your consent, you have the right to withdraw this at any given time. We will stop using your personal information for the purposes of which it was given. Please contact us via any of the communication methods in the Contact section if you wish to exercise any of these rights. ​